Specialist, Technical Casting in North Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 8/2/2019

Job Snapshot

Job Description

Position Summary:

This role singlehandedly supports the third “step” in the successful hiring and placement of all incoming  Stage Staff, Sound Technicians, Riggers, Lounge Technicians, PADI Certified Scuba Diver Stage Staff, Lighting Technicians, Stage & Production Managers and Technical Directors for all of Royal Caribbean International’s 26 ships.  The Specialist, technical Casting is a key contributor to the process architecture of the hiring program for all Entertainment Technicians. This position is directly related to the ultimate guest experience and successful show operation, install and venue maintenance for every one of our groundbreaking Entertainment/Theater venues onboard our ships. This role is vital to the overall sustainment of our Technical Stage Staff resources and the overall operation of the Entertainment Production Department

Essential Duties and Responsibilities:

  • Casts all Stage Staff, Lounge Technicians, Sound Technicians, Riggers, Lighting Technicians, Stage & Production Managers and Technical Directors according to the newhires Specific skill set.
  • Measures the effectiveness of each professional technician according to technical ability that best compliments each individual track in each specific show and ship class.
  • Maintains a ‘finger on the pulse’ of what is happening in the live entertainmenrt technical theater world in order to drive the strategic vision as set by Entertainment Department.
  • Builds and maintains relationships with technical universities and industry associations.
  • Serves as the internal expert in this field and partners with management to maximize talent required ultimately related to the effectiveness and efficiency of the overall portfolio of shows.
  • Works within the internal casting contracting system to generate and deliver offers/proposals and negotiates agreements with technicians.
  • Analyzes and identifies problems, with product and technicians while reviewing show reports for labor issues and maintaining gap pool par levels.
  • Solely casts and confirms all contracts to include booking cabins, confirm valid & approved medicals, passports or any additional documentation.
  • Assists in the interviews and presents final candidates for ALL leadership roles to the Manager, Entertainment Technical Operations
  • Additional administrative responsibility includes creating SEAforms for ACPs (Assignment Completion Payments) for all technicians in the fleet at the end of each contract.
  • Assigned additional duties as needed


Job Requirements


Bachelor’s Degree from an accredited college or university in a technical related field preferred. At least Five plus years’ experience in the technical live entertainment industry. Experience working on long term projects a huge plus. Cruise industry experience both in shipboard and shore side are a plus. Excellent understanding of policies and procedures regarding work ethics, hiring and termination of personnel. Must have good problem-solving skills and ability to manage last minute emergencies in a calm and organized manner. Able to work long hours and weekends when required.  Able to travel if required.

EDUCATION / EXPERIENCE High School Degree required. BA Degree preferred or equivalent experience

Knowledge and Skills:

The role must have the ability to think critically, use independent judgment and exercise key decision-making and project management skills as this position is a single person role. Must have excellent presentation and interpersonal skills to communicate in a multicultural environment with all levels of employees and management. Ability to read and interpret business documents as well as to write and generate reports and procedures. Proficiency of Technical Entertainment knowledge through the production process


  • Excellent understanding of policies and procedures; Excellent communications skills and strong decision-making abilities
  • Knowledge in negotiation process
  • Ability to make sound judgment calls and have very effective problem-solving skills.
  • Ability to take complete ownership of a problem and seeing it through to a resolution
  • Knowledgeable in recruiting and selecting cast members.
  • Knowledge of necessary documentation and other travel requirements for cast members.
  • COMPUTER SKILLS Microsoft 365, SharePoint, MS Office Suite, Adobe Creative Cloud
  • REASONING ABILITY Must have good problem-solving skills and ability to manage last minute emergencies in a calm and organized manner.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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