Senior Analyst II, Revenue Management in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 1/13/2020

Job Snapshot

Job Description

Position Summary:

The Revenue Management Senior Analyst II will assist with the creation and implementation of product strategic plans to maximize ticket revenues and utilization of stateroom inventory.  This plan includes determining strategic pricing throughout the deployment cycle, negotiating large group contracts and charters, assist with global and domestic sourcing strategies, and monitoring economic and market trends to adjust the strategy when necessary.  The ability to manage an array of global products and understand market nuances is key. The Senior Analyst II will work closely with the team Manager, Director, as well as Sales, Marketing, Trade Support and Services and other operational departments to implement this plan. The Senior Analyst II will guide a team of product analysts to achieve revenue plan and forecast. The Senior Analyst II will be expected to perform statistical analysis, correlation analysis, and data manipulation. 

Essential Duties and Responsibilities:

  • The Senior Analyst II will assist with the development of strategic plans to maximize ticket revenues and utilization of inventory for a product portfolio for North America and International cruise markets. This includes data analysis and support as well as the creation of Power Point presentations of strategic plans to senior management. The Senior II will also be responsible for aiding in the implementation of strategic and tactical plans both through cross-departmental initiatives.
  • The Senior Analyst II will train, provide product feedback, and coach a team of analysts in order to achieve revenue plan target and forecast.
  • The Senior Analyst II will be responsible for developing, distributing, supporting, enforcing, and integrating best practices and standards across the organization.
  • The Senior Analyst II will be responsible for revenue maximization via inventory and pricing management.  This includes reviewing product pricing to ensure fares support strategic sales and marketing initiatives. 
  • The Senior Analyst II also assists in the preparation of incentive and charter sales quotes for the Sales Incentive team.  The position will also provide analytical support for cross-departmental action plans and promotions with Sales and Marketing when indications point to demand and pricing softness.  The position also requires coordination and implementation of promotions to address product needs and develop initiatives that drive volume through more cost-effective distribution channels.
  • Ensures that Strategic and Tactical Pricing execution complies with anti-trust and Sarbanes Oxley requirements. 
  • Responsible for daily reviews of any low APDs bookings that falls under low APD thresholds including special faring and combinability issues.
  • Provides sailing level forecast guidance for product portfolios that support quarterly Wall Street guidance.
  • Develop working knowledge of Reservation and Pricing systems (AS400), Data Mining tools (Hyperion) and demonstrate expertise in analytical tools such as Excel, to effectively execute strategies and tactics.
  • Assist with the development of measurement tools with Strategy and Analysis teams that enhance yield management activities across the organization.  Drive continuous improvement of policies and processes as well as the enhancement and creation of tools.  Provide Revenue Management support in system overhauls that deliver benefits to a variety of pricing related activities.
  • Create and distribute reports to Senior Leadership on key strategic initiatives/products, as well as tactical reactions to changing conditions.  Provide regular updates to management on these key initiatives/products via trading meeting, regular updates, etc.

Job Requirements


  • Bachelor's degree (BA) from four-year college or university required with focus in quantitative discipline preferred
  • Masters of Business Administration (MBA) or Master's degree (MA) strongly preferred
  • Two years related experience in financial / business analysis or related field required
  • Familiarization with revenue management concepts and tools preferred
  • Demonstrated experience in project management

Knowledge and Skills:

  • Demonstrated aptitude for problem solving and problem identification
  • Ability to collect, analyze, and interpret revenue performance data
  • Ability to structure logically quantitative analysis of complex issues
  • Ability to operate in cross functional environment
  • Ability to manage, coach and develop direct reports
  • Excellent interpersonal skills and demonstrated ability to work independently and use proper judgment
  • Willingness to accept immediate product and project responsibility
  • Strong written and verbal communication and presentations skills
  • Ability to work in global environment and foster relationships
  • Outstanding organizational skills and attention to detail is absolutely required
  • Competency of computer systems and applications is essential, with an emphasis on the ability to access and manipulate data from a variety of sources
  • Strong Excel, Power point and Hyperion and basic Colonial/AS400 is required
  • Ability to manage multiple projects and responsibilities at once and operate in a team environment
  • Demonstrated knowledge of Revenue Management and micro-economics is preferred

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

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