Restroom Attendant in CocoCay, Berry Islands, Bahamas at Royal Caribbean Cruises Ltd.

Date Posted: 1/16/2020

Job Snapshot

Job Description

Restroom Attendant 

Perfect opportunities begin at Perfect Day!

Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 

Position Summary:

The Restroom Attendant is responsible for the preparation, support and service in all guest restrooms and showers front of house and the maintenance and upkeep of employee common areas and laundry rooms as designated by the Team Lead or Assistant Site Manager. Cleaning and Upkeep of employee housing on turnaround days may be required. To ensure full Island preparedness prior to a ship call day to ensure restrooms and showers are fully equipped with the appropriate sanitary items orderly and stocked condition. Impeccable cleaning and sanitizing processes are required for this position.

Essential Duties & Responsibilities:

  • Maintains the cleanliness of the restroom areas and follows proper washing and sanitation of such.
  • Washes worktables, walls, equipment and all related surfaces and counters.
  • Sweeps and mops floor.
  • Utilizes proper USPH sanitation procedures at all times.
  • Logs all cleaning
  • Correct use of chemicals
  • Segregates and removes trash often and garbage and places it in designated containers.
  • Steam cleans or hoses out garbage cans.
  • Utilizes proper USPH sanitation procedures at all times.
  • Ensures an adequate supply of soap, toilet tissue, chemical stock and hand towels.
  • Retrieves supplies from central location and restocks as needed recording all Inventory depletion accordingly.
  • Utilizes proper USPH procedures at all times.
  • Collects and transports a variety of supplies between storage and work areas.
  • Participates with other Restroom Attendants in all activities required in opening and/or closing of the site. 
  • Greets and escorts guests, where applicable.
  • Offer assistance to all guests and be knowledgeable about the Perfect Day products and activities as per The Royal Way.
  • Reports is any guest is showing signs of sickness.
  • Know how to communicate with the Site Nurse and Supervisor. .
  • Responsible for maintaining cleanliness and integrity of assigned station.
  • Daily inspections of the areas and report any repairs or maintenance required
  • If assigned to common room areas and employee housing following the checklist and ensure full reporting of any maintenance issues
  • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

Job Requirements

Qualifications:

  • Demonstrates a passion for customer service excellence and understands the implications of cultural differences for service requirements 
  • Follows all Royal Way Standards with regards to service including greeting guests, using guests’ names and observing guests to anticipate needs
  • Ensures complete guest satisfaction.
  • Takes ownership for guest issues/concerns and follows up to ensure resolution
  • Always provides guests with alternatives and avoids using the word “No”
  • Demonstrates pride, passion and commitment to our Royal Way hospitality philosophy
  • Smiles when on duty; is always pleasant and upbeat
  • Attends meetings, training activities, courses and all other work-related activities as required.
  • Previous utility or cleaning experience in a 4 or 5 star restaurant, hotel, lounge, cruise ship etc. preferred.
  • Ability to work independently
  • Completion of high school or basic education equivalency preferred.
  • Ability to collect and transport supplies from various locations throughout the vessel.
  • Completion of high school or basic education equivalency preferred.

Language Requirements:

  • Ability to read and interpret English.
  • Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Ability to write routine reports in English.

Physical Demands:

  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell.
  • The employee must frequently lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • All island employees must be physically able to participate in emergency lifesaving procedures and drills.
  • Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency.

Work Environment:

  • While performing duties of this job, the employee may be required to walk outdoors in extreme humid and hot conditions.

Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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