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Global Security, Senior Investigator in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 3/7/2019

Job Snapshot

Job Description

POSITION SUMMARY:

The Global Security Senior Investigator position ensures the safety and security of Royal Caribbean Cruises Ltd.’s guests, employees, contractors, visitors, ships, capital equipment, real property, and reputation via shipboard security and safety incident response oversight.  In addition, the Investigator is responsible for investigating allegations of suspected violations of laws, policies and regulations in support of governmental agencies, corporate governance, administrative and prosecutorial action.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Lead and manage shipboard security personnel’s response to serious security and personal injury incidents. Act as a liaison between on board security staff, law enforcement and shore side partners.  
  • Manage shipboard security staffs response to non-serious security incidents and ensure compliance with policy.
  • Manage ship board security personnel’s incident response performance by identifying deviations from policy and performance deficiencies.  Provide coaching to improve performance, training and mentoring opportunities.   
  • Facilitate successful shipboard incident response through sound decision making, effective communication and strong diplomatic leadership. 
  • Work independently in planning and conducting investigations of internal and shipboard fraud and theft allegations and prepare comprehensive and cohesive investigative reports. 
  • Ensure the timely documentation and law enforcement reporting of shipboard crime allegations in support of company policy and the Cruise Vessel Security & Safety Act (CVSSA).  
  • Work closely with local, state, federal and international law enforcement authorities on matters relating to fraudulent or other illegal activities.
  • Testify before grand juries, courts and administrative hearings on investigative results when needed.
  • Participate in the development of handbooks, training and related material covering a variety of communication systems and technical investigative programs.
  • In addition to the normal work schedule, the position requires on call duty of 12 to 24 hour rotating shifts of approximately 7 days per month to include some weekends and holidays.

 

Job Requirements

QUALIFICATIONS:

  • Bachelor's degree
  • At least 15 years of diverse law enforcement investigative experience with 3 to 5 years’ experience in an investigative role within the private sector is preferred.
  • Flexible and team oriented with the ability to perform well under pressure and successfully manage potentially stressful situations.
  • 3 to 5 years of management experience preferred.
  • 3 to 5 years of experience investigating economic crimes preferred.
  • Proven interview and interrogation skills required.
  • Some exposure to Personal Injury investigations would be helpful.
  • Willing to work 12 to 24 hour rotating shifts with some weekends approximately 7 days per month. 
  • Strong writing and organizational skills required.
  • 3 to 5 years of experience investigating economic crimes, CFE certification helpful.
  • Ability to effectively and diplomatically communicate decisions and guidance.
  • Attention to detail and the able to work independently as well as in a team environment.
  • Proficiency with MS applications and functional experience with MS Excel required.
  • Relies on experience and judgment to plan and accomplish goals.


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