Facilities Administrator in Raleigh, NC at Royal Caribbean Cruises Ltd.

Date Posted: 10/7/2019

Job Snapshot

Job Description

The Facilities Administrator is responsible for managing a corporate satellite office facility as the initial point of contact and company representative for all personnel entering our location.  The incumbent manages and coordinates all the requests of the center and continuously interacts with employees and the location lessor/owner.  This position includes, but is not limited to:

Management and oversee the property support growing to ~150 employees initially, continued growth later.

Manage space and seating needs for all employees and facility needs including storage.

Act as a liaison between the company and the lessor/owner.

Represent the company in all interactions and especially to center visitors, partners, vendors, and visiting employees.

Creates and manages accurate records of all center seating, headcount, seat assignments, and more for regular reporting for real estate and facilities use.


Essential Duties and Responsibilities:

Manages and maintains master list and badge access of all employees/contractors assigned to the offsite satellite office location.

Decision maker and manages how space is used at assigned offsite satellite office location.

Work with Directors and track leads to assure employee roster is up to date in JBS.

Develops strategic space utilization to determine the future use and availability of office space.

Maintain an updated copy of floor plans showing teams seat assignments.

Request vendor quotes and coordinate team moves to and from the satellite office.

Manage employee and/or contractor requests and inquiries as related to their work environment.

Manages and ensures compliance of corporate ergonomic standards.

Assists in purchasing and managing offsite parking resolutions for full time employees.

Responds to maintenance issues and requests and identifies problems/solutions with building landlord.

Coordinates and checks progress of maintenance projects by interacting with in-house staff and building landlord. 

Receive and replies to employee and/or contractor requests or relays to appropriate staff to address.

Assist with facilitating office operations and procedures.

Assist with mailing, shipping, supplies, and coordinating with IT department on all office equipment requests.

Assist in coordinating team events such as Team Planning Meetings, Holiday Gatherings and other special events. 

Implements and complies with all Facilities programs and policies.

This job description in no way states or implies that these are the only duties performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Performs other duties as required.




Job Requirements

Education, Experience, Knowledge & Skills:

Requires a high school diploma/GED

5+ years of customer service experience in a facilities or maintenance role.

Preferably Bilingual English/Spanish but not required.

Requires strong verbal and written communication skills.

Requires excellent and positive customer service skills

Proficient in Microsoft Office products

Analytic skills to create reports, manage updates, forecast space use.

Self-motivated with the ability to work on projects with little or no supervision, relying on pre-established guidelines

Team player with positive attitude to challenge


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.



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