F & B Projects & Analytics Lead in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 10/17/2019

Job Snapshot

Job Description

We are looking for a very dynamic, high energy, cruise-line savvy, ORGANIZED individual who can get things done with the Food & Beverage Team. You must be a strong leader with a passion for Food & Beverage to ensure the team produces high-quality solutions quickly and efficiently. You are able to coordinate resources and timelines on multiple projects to meet multiple deadlines, and can communicate and navigate around roadblocks, caveats or needs pertaining to meeting your team goals.


This individual will have the ability to work independently and collaboratively on team projects, from inception to completion, and must be able to work under pressure to handle a wide variety of activities. He or she should be savvy in the cruise line industry, and be creative, analytical and motivated by solving complex problems. The ideal candidate should be able to ask questions to understand the current processes, remove redundancies, and identify and develop improvements to those processes in all facets of the job.


 Develop internal- and external-project-based relationships.

 Plan, schedule and lead USPH approval meetings.

Must be able to translate business requirements and project objectives into an actionable project plan, define the role and function of each team member, coordinate project activities from inception to completion while monitoring project progress toward objectives and plan, and develop and manage schedules to ensure on-time deliveries.

Lead and maintain a proactive safety, health and environmental that meets required standards

 Leads projects, defines processes, tracks and reports all data required to make recommendations through project implementation with management teams to ensure Equipment are washed and handled properly with a minimum repairs

 Subject matter expert for onboard F&B equipment.

 Manage repairs and maintenance for all ships. If challenges occur by ship or ship class, develop new system solutions to track all spare parts and equipment maintenance programs.

 Approve invoices and determine if a piece of equipment is repairable or needs to be replaced based on equipment life-cycle cost tracking.

 Lead dry-dock, new build and new restaurant equipment selection to include design recommendations

 Manages and provide support for all yard-related items (YRI), including maintaining the database.

 Partners with onboard teams to understand reoccurring themes for equipment failures.

 Manages accurate data files for all fleet equipment, including fleet equipment and spare parts inventory par levels and life cycle.

 Lead continuous improvements initiatives for equipment maintenance, training and proper use

 Lead and presents analyses to determine if equipment should be repaired or replaced.

 Attends meetings, training activities, courses and all other work-related activities as required.

Plans, schedules, monitors, implements and reports on project activities to a broad range of stakeholders.

 Captures and disseminates knowledge across all levels of management and crew to ensure best practices are communicated and adopted.

 Build relationships with shore-side, shipboard and island functional teams on all matters pertaining to equipment and develops best practices to maintain equipment properly

Job Requirements


 Knowledge of commercial food service, galley equipment repairs, maintenance and installation techniques.

 Ability to diagnose and solve problems.

 Root-cause analysis for all food and beverage equipment.

 Experienced with marine equipment preferred or with minimum of three years¿ experience in related position.

Strong documentation, attention to detail, organization and process improvement skills to help prepare the launch of various projects by tracking internal and external teams, as well as verifying/documenting information.

 Shipboard or interworking similar experience preferred.

 Superior verbal and written communication skills.

 Exposure to international environments preferred.

 Experience bringing analytics to action using visualization tools.

 Experience influencing business decisions.

Experience performing complex data analyses.

 Ability to assemble, lead and influence internal/external cross-functional teams to develop strategies that include input and buy-in from all stakeholders.

 Proven ability to collaborate with others, plus the ability to build strong and sustainable relationships, and the capability to interact with all levels of the organization.
 Attention to detail and follow-through.

Minimum B.S. or B.A. degree.

 Three to five years of general business process experience required with functional experience in critical functions such as Supply Chain, Logistics, Distribution.
 Analyst: two years.

Project management: one year.

Blend of project management/business analyst.

 Data analysis skills (e.g., exporting to MS Excel, data manipulation, report formatting and analysis).

 Proficiency in MS Word, MS Project or equivalent, PowerPoint, AMOS, CrunchTime, advanced knowledge of MS Excel.

 Ability to analyze complex data, draw conclusions, develop appropriate action plans and execute them.

Ability to grasp complex concepts quickly and independently.

 Ability to solve complex problems with a variety of variables in situations where no standardization exists.

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