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Director of Fleet Refurbishment & Facilities Maintenance in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 2/8/2019

Job Snapshot

  • Employee Type:
  • Location:
    Miami, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Position Summary:

This position leads and directs the Refurbishment functions and responsibilities of the Royal Caribbean International and Azamara Cruises fleet of 24 vessels (approximately $5B in assets).  This position is responsible to manage all Refurbishment activities & maintain the design integrity of our 24 units, with a yearly budget of  about $30M+. This position is responsible for the Fleet Ship Overall Appearance metrics such as Guest & SGI ratings, as well as cabin accommodation performance.  One key responsibility is to manage all dry-dock Hotel works. The function must ensure our activities comply with all international and local laws & regulations such as SOLAS, DNV, ML;C, EPA .  This position leads key initiatives involving NewBuilding activities (Project Sunshine), Revitalization and Industrialization programs (Royal Advantage) related to component life cycle, material viability and practicality, and source sustainability.  This position plans & manages the execution of all refurbishment projects successfully on time, on budget, without any negative impact onto our paying guests.


Essential Duties and Responsibilities:

Leads and Directs the completion of Refurbishment Projects, ensuring that projects are delivered on budget, on time and with the quality according to brand standards and no impact onto our paying guests.

Manages a team of 8 direct reports / Project Managers

Develop and maintain / update a long term plan that will address all significant existing & upcoming needs for refurbishment onboard our existing vessels.

Standardize processes across the department pertaining to both shipboard and shore side day to day refurbishment operations. Drives the development of tools & key metrics to measure the overall performance of the refurbishment shoreside team & riding crew team¿s effectiveness.

Provides senior management with visibility / guidance as to future financial investment needs in order to maintain our fleet competitive. Develop & justify needs (Condition reviews)

Develop and sustain partnership with Fleet Design & Newbuild department with new generation development as it relates to lessons learned, standardization, industrialization opportunities, efficiencies, value engineering.

Communicate with Marine Operations to ensure proper planning, execution and delivery of all projects onboard our ships. Oversees overall dry-dock projects relating to or interfacing with all departments, from a project management perspective. (Feasibility, planning, execution, risk assessment, delivery)

Develop vendor management with Supply Chain to ensure continuous pricing competitiveness and leverage volume through consolidation. Explore / expand / develop vendor base in Asia based on our global strategy & deployment.

Lead the resolution of guarantee claims for newly delivered vessels, as well as vendor claims on Refurbishment projects

Develop initiatives to maintain and improve the skills sets and productivity of the RHMT riding crew, through continuous training and providing of proper tools.        

Ensure that all activities meet & exceed all international regulations such as DNV, Lloyds, EPA, MLC / ILO, IMO / ISO, USPH, SOLAS and any changes in local and international laws related to refurbishment activities. 

Keep abreast with new standards & technologies / industry development.

Keep updated with environmental rules and regulations as well as local and international laws related to Refurbishment and labor requirements 

Provide clear direction to Newbuilding department to ensure that the department needs, lessons learnt & concerns are incorporated, documented & reflected onto all future generation as well as under the Royal Advantage program. The direction should address feasibility from a design, operation and cost replacement perspective.


Financial Responsibilities:

$30M+ / year.


Job Requirements



Bachelor¿s degree (Management, Engineering or Architecture), from a four year college or university.  Master¿s Degree preferred.

The candidate will possess both, technical engineer and hotel management background, with extensive previous experience leading and managing large projects, from planning to execution and delivery, as well as strong experience in managing multiple units on a day to day basis, within a large organization.

10 years of management and leadership experience with hospitality industry, cruising, shipyard and Newbuilding organizations required.

Strong planning skills needed as well as a solid understanding of financial operations.

The individual must possess solid communication skills

Demonstrated ability to handle fast paced decision making and crisis management


Knowledge and Skills:

Autocad, Visio, Microsoft project, Lotus Notes, Excel, Word, PowerPoint computer skills

Strong communication, planning & multi tasking skills required.

Strong oral and written communication skills as well as very strong negotiating, and persuasive abilities. Conflict resolution skills.

Strong analytical, problem solving and logistical thinking abilities.

Strong knowledge of USPH, DNV, SOLAS, EPA, MLC, IMO regulations.

Sound financial control is a must.


Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a PC, communicate, listen, and assess information.  The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. This position may regularly travel domestically or internationally. Visual requirements include distant, close and color vision, and ability to adjust focus.

40% travel


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, international, and shipboard travel. A high noise level is possible if visiting shipboard or offsite locations.

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