Analyst, Revenue Growth Operations in Miami, FL at Royal Caribbean Group

Date Posted: 2/25/2021

Job Snapshot

Job Description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 

Position Summary: 

As Analyst, Revenue Growth and Operations, this individual is responsible for supporting various opportunities and initiatives by providing assistance in the execution of incremental revenue opportunities.  This person will help support Revenue Management with help with establishing and maintaining relationships with other departments to help build consensus across pricing and promotion strategies, in inventory utilization strategies, new deployment and other revenue initiatives.  You will have exposure to Senior Management and work closely with Sales, Marketing, Hotel Operations, Trade Support and Services, Reservations, and IT.

Essential Duties and Responsibilities:

  • Support already established business cases that generate long-term financial impact of growth initiatives
  • Support implementation of growth initiatives by coordinating with all necessary stakeholders including, but not limited to IT, Sales, Marketing, Trade Support and Services, Reservations, Hotel Operations, and Legal
  • Ensure continuous improvement and refinement of all initiatives after implementation
  • Provide continuous reporting on status and profitability of initiatives to all stakeholders
  • Initiative scope includes, but is not limited to, ship categorization, specialized category classes (Suites, Neighborhoods, TBA), and development of other areas of opportunity
  • Responsible for maintaining reporting and monitoring initiative progress to be shared with key stakeholders (Revenue, Sales, Marketing, Air/Sea, Other)
  • Provide support to develop initiatives to increase ancillary revenues, including Non-Commissionable Cruise Fare, Cancellation fees, Trip Insurance, Transfers, Hotels, Air, Taxes & Fees, Gratuities and other areas.
  • Evaluate former system implementations and provide propositions on how to improve and assist in optimizing daily tasks.
  • Support and engage with Deployment specifically for Revenue Management.


Job Requirements

Qualifications, Knowledge, and Skills: 

  • Bachelors degree (BA) from four-year college or university required with focus in quantitative discipline preferred
  • Masters of Business Administration (MBA) or Masters degree (MA) preferred
  • One to three years related experience in financial / business analysis or related field required
  • Familiarization with revenue management concepts and tools preferred
  • Demonstrated experience in project management
  • Demonstrated aptitude for problem solving and problem identification
  • Ability to collect, analyze, and interpret revenue performance data
  • Ability to structure logically quantitative analysis of complex issues
  • Ability to operate in cross functional environment
  • Ability to manage, coach and develop direct reports
  • Excellent interpersonal skills, and demonstrated ability to work independently and use proper judgment
  • Willingness to accept immediate product and project responsibility
  • Strong written and verbal communication and presentations skills
  • Ability to work in global environment
  • Outstanding organizational skills and attention to detail is absolutely required
  • Competency of computer systems and applications is essential, with an emphasis on the ability to access and manipulate data from a variety of sources
  • Strong Excel, Power point and Hyperion and basic Colonial/AS400 is required
  • Ability to write/run SQL scripts is required
  • Ability to manage multiple projects and responsibilities at once and operate in a team environment
  • Demonstrated knowledge of Revenue Management and micro-economics is preferred


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. 

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