2020 Product Owner Summer Internship in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 1/25/2020

Job Snapshot

Job Description

2020 Product Owner Summer Internship

Who we are looking for: Seeking 1st year MBA students graduating in Summer 2021.

Position Summary:

We are looking for highly motivated, energetic and highly organized individuals who thrive in a fast-paced, team-oriented environment.  Based in Miami, FL, this Product Owner Intern will be responsible for understanding and executing the strategic direction of digital products for RCCL Digital.  RCCL Digital products utilize a wide variety of global technologies to provide our cruise guests with the best possible experience.  Our Digital products consist of mobile, web experiences, that are powered by incredible shore-side, shipboard and technologies like facial recognition, AI, and computer learning.   Our mission is to continue to build products and tools that digitize and improve every guest and crew experience. 


  • As a member of RCCL Digital, you will be a part of a cross functional team that is responsible for every conceivable aspect of your technology product.
  • This individual contributor will be required to collaborate with various business, technology and operations team members and leaders to help collected, analyze and synthesize and execute on the requirements of your digital product.
  • This individual contributor will be expected to gather data from multiple sources (e.g., digital analytics, Guest / consumer research, etc.) to better inform end-user focused product strategy and direction.
  • As a member of a cross-functional, agile team, you will be asked to contribute to frequent decision-making and experience-mapping sessions, designed to help your team achieve a complete understanding of the product roadmap. This critical aspect of your role will drastically improve your team’s ability to deliver value to our guests.
  • As a member of an agile team you will be asked to support your team using a servant leadership style and leading by example.
  • As a member of RCCL Digital you will be expected to assist with internal and external communication, improving transparency, and cascading information

Knowledge And Skills:

  • Experience with technical, user and business issues in a fast-moving digital organization. 
  • Knowledge of designing digital experience for iOS and Android apps highly desired
  • Some exposure to Agile software development methodologies
  • Exceptional verbal and written communication and project leadership skills, including an ability to communicate effectively across cross-functional teams. 
  • Ability to employ design thinking methods to solve problems and apply the right solution for a given problem
  • Demonstrated ability to identify, understand, and drive resolution of complex critical issues
  • Proven ability to collaborate with and achieve actionable results through others, plus the ability to build strong and sustainable relationships, and the capability to interact within all levels of the organization
  • Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative
  • Knowledge of JIRA/Confluence or similar Agile collaboration tools
  • Execute best practices for meeting management including facilitation, sending out agenda, tracking action items, etc.
  • Must be well organized, methodical and pay close attention to detail
  • Proven ability to prioritize and manage multiple projects simultaneously
  • Possess strong analytical skills
  • Able to work well in a highly collaborative cross discipline team
  • Flexible and adaptable in an evolving start-up like environment
  • Ability to work with little or no supervision

Job Requirements

 What we are looking for when recruiting Interns?

  • Currently enrolled in a 4-year Bachelor or Graduate Product Management related degree program, 1st Year MBA students preferred.
  • Must have authorization to work in the U.S. on a permanent and ongoing basis
  • Must be able to be employed from May 26th to August 7th on a full-time basis
  • Self-driven and motivated
  • Exceptional communication skills (both oral and written)
  • Emulates pride, passion and commitment for their job and conveys excitement and enthusiasm for RCL.
  • Excited to collaborate and eager to learn from others
  • Proven leadership ability, either in a student organization, project, and/or outside the classroom
  • Demonstrates a passion for service and commitment to continuous improvement 

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees!

RCL is an Equal Employment Opportunity employer.


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