Senior Manager of Strategy & Analytics in Miami, FL at Royal Caribbean Group

Date Posted: 4/12/2021

Job Snapshot

  • Employee Type:
  • Location:
    Miami, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

As a Sr. Manager of Strategy & Analytics you will help drive the operational success of the Shared Service Operations department. You will collaborate with senior leadership to shape the analytics agenda, organize resources and deliver a plan to reach the department’s most strategic priorities. You will be responsible for developing analytical tools, leading a small team of analytical professionals and delivering high impact insights that drive clarity, action and performance. 

The ideal candidate will demonstrate aptitude in partnering with cross functional teams, analyzing large data sets and crafting powerful narratives that influence decision making. The candidate will also be very comfortable with communicating across business units (at all levels), presenting work to large and diverse audiences, while promoting an insight driven organization. 

Your work will elevate the impact of services that enable the guest experience, improve the quality of life for the crew and deliver superior returns for our brands.



Passionate about analytics, discovering insights and telling stories that raise the bar on performance.

Creates the necessary plans to serve the Shared Service Operations departments analytical, insights, research and experimentation needs. 

Performs in depth analyses that require creative problem solving (on really challenging problems), rigorous number crunching across disperse data sets and pitching solutions to executive audiences. 

Creates high impact business intelligence tools (i.e. dashboards, self-service portal, etc.) that scale, are easy to maintain and serve the needs (routine and ad hoc analyses) of the Shared Service Operations department.

Establishes a governing framework that is focused on analytical process improvement, target-setting and standardizing best practices. 

Brings the company’s (e.g. Marketing, Revenue, Operations, IT, etc) data together in new ways to drive efficiency, learning and answers to critical business questions.

Brings people together to discover insights, and new ways to use the company’s data. 

Coach and mentor other analytical professionals, while promoting an insight driven culture. 


Be a trusted advisor across commercial, operational and shared services that strives for action & impact. 




Must be comfortable with creating, reviewing and evolving business cases with financial professionals. 


Capable of modeling complex operational activities and translating them into the financial impact. 


Job Requirements



List the minimum level of education and experience required to perform the work at the entry level of the job. 

Four-year Bachelor's or equivalent required; MBA highly preferred

Minimum of 10+ years of analytics experience or equivalent combination of education and experience

Experience in supply chain, operations management, and/or information systems highly preferred




Problem Solving: You can simplify complex problems with ease, develop options and recommend solutions to audiences with conflicting interests. 

Analytical Power: You are at your best when a task requires critical thinking and solutions that have never been thought of before. 

High Impact Presentations: You deliver clear messages that engage people with new ways of thinking and deliver visually impactful content in PowerPoint.

Project Management: You bring an agile yet structured approach to collaborate with people and know how to get things done. 


Time Management: You are obsessed with presenting your work on a timely manner and know how to manage multiple competing priorities. 

Work Ethic & Approach: You thrive in ambiguity, take pride in figuring things out and motivate others to maintain a fast pace environment that strives for excellence. 

Technical Skills: Your skilled at SQL, Power BI, or other Data Visualization tools, but more importantly you are an expert with MS Excel and PowerPoint.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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