Senior Data Scientist, Data Analytics & AI in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 1/17/2020

Job Snapshot

Job Description

Position Summary

Royal Caribbean is seeking a talented, experienced and inquisitive Data Scientist to design and implement cutting edge solutions across a breadth of domain areas.  The ideal candidate is well grounded in a mathematical, statistical and probability background, with a broad knowledge of machine learning techniques and cognitive services.

As a Senior Data Scientist you will focus on augmenting analytic solutions as part of a growing Data Science team within Royal Caribbean.  This individual will work with a multidisciplinary team of driven people to deliver end to end solutions that improve guest experience and address pain points of the business across applications such as, Text Analytics, Sentiment Modeling, Topic Modeling, Semantic Clustering, and Named Entity Recognition.

Essential Duties & Responsibilities:

A successful candidate will be a person who possesses a strong background or operational familiarity in statistics, mathematics, modeling (predictive, forecasting, optimization).  The candidate should demonstrate a progressive maturation of prior natural language projects from ad-hoc requests to fully automated and parameterized solutions architected into broader IT systems. 

This individual will be responsible for analytical support, data mining, scripting/programming, mentor-ship and stakeholder presentation within the framework of implementing, utilizing and expanding natural language processing capabilities within the broader Data Science team. 

Major responsibilities include:

  • Application of multiple forms of statistical (hypothesis testing, sampling, modeling, probability, time-series) and machine learning (neural networks/deep networks, ensemble methods, natural language processing) methods to describe, predict and optimize desired analytical objectives from business stakeholders.
  • Manipulates high-volume, high-dimensional data from varying sources to highlight patterns, anomalies, relationships and trends.
  • Evaluate the progress of the data science team and company at large on the acclimation Data Science tools and techniques. Recommend steps to improve or enforce utilization of various methods.
  • Empower and enhance the capabilities of the broader data science team on the acclimation of text analytics and natural language techniques for text and language intensive tasks. Recommend steps to improve or enforce utilization of these methods.
  • Collaborate with IT, Business, and Analytics stakeholders to design and implement automated and/or parameterized text mining scripts into the wider company data architecture.
  • Assist with research, develop communications for management, and formulate strategies for building institutional knowledge.
  • Work with product and enterprise teams via both Agile and Waterfall Methodologies.
  • Foster a 'data-driven' culture based on pragmatism and strategic decision through rigorous factual analysis at all levels.  Should be willing to engage outside the immediate team to expand data science footprint throughout organization.


Job Requirements


  • Master's degree in Statistics, Operations Research, Mathematics, Economics, Computer Science, Engineering, Physics, Chemical Engineering or field of comparable foundations in mathematical and statistical analysis through the use of models, algorithms or programmed solutions.
  • 2+ years experience with any of the following programming languages: R, Python, Java, C++, C#, Scala, SAS or similar scripting languages. Similar experience and proficiency with SQL required.
  • 2+ years experience with text mining and natural language processing techniques and tools including NoSQL/unstructured databases and queries (MongoDB, Cassandra), sentiment analysis (Lexicon based, Rule based, Document-level classification), Topic Modeling (latent dirichlet allocation, non-negative matrix factorization), Term Frequency/Inverse Document Frequency (TF-IDF) and Named Entity Recognation/Event Extraction
  • Experience with data mining processes (SEMMA, CRISP-DM), data preparation, consolidation, imputation, transformation, interaction, variable reduction, modeling, maintenance, and postmortem analysis.
  • Experience with statistical methods such t-test of means, Tukey-HSD tests of means on groups, ANOVA, Proportion tests, data normalization and scaling, univariate and multivariate outlier detection.
  • Experience with modeling techniques such as linear models, decision trees, neural networks, k-nearest-neighbor, support vector machines, cluster analyses, and ensembling methods.
  • Strong Oral and Written skills.

Preferred Qualifications:

  • Experience with Agile Software Development.
  • Experience in a large corporation or consulting firm with focus in marketing strategies, modeling, CRM, and management sciences/statistics highly desired.
  • Experience with Deep Learning tools and packages such as TensorFlow, Keras, H2O, and Theano.
  • Experience with cloud computing frameworks or API's such as Microsoft Azure and Amazon Web Services.

Knowledge & Skills:

  • Must have a strong background in one or more of the following: Mathematics, Statistics, Probability, Deep Learning, Machine Learning, Natural Language Processing, Computer Vision, Recommendation Systems, Pattern Recognition, Large Scale Data Mining or Artificial Intelligence.
  • Has expertise in modeling, customer segmentation, analytical reporting, survey analysis, key driver analysis and dashboards.
  • Demonstrates a strong capacity for learning and assimilating new techniques, tools and methods.
  • Comfortable with preparing or collaborating on presentation decks as well as delivering final stakeholder presentations as primary or supporting presenter. 
  • Has knowledge or can quickly ramp-up and leverage cloud-based cognitive service APIs such as Microsoft Azure, AWS and/or IBM Watson.
  • Is passionate about your work, but willing to support several projects at one time and can accept reprioritization as necessary. 
  • Comfortable delivering within an agile program.


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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