Restaurant Attendant in CocoCay, Berry Islands, Bahamas at Royal Caribbean Cruises Ltd.

Date Posted: 2/16/2020

Job Snapshot

Job Description

Restaurant Attendant

Perfect opportunities begin at Perfect Day!

Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 

Position Summary:

Restaurant Attendant will perform the food service functions of dining. The working area is not limited to specific dining venues. 

While performing routine and expected responsibilities, all restaurant attendants are engaged in providing courteous and professional service to guests. The duties described below are performed either personally or through subordinates.

Essential Duties & Responsibilities:

  • Participates in rotational service delivery schedule, working in complimentary dining venue and various other food and beverage service venues.
  • Observes all established security and guest privacy procedures when delivering to staterooms.
  • Ensures efficient and seamless service delivery of all meals to guests in their staterooms.
  • Learns and uses appropriate food and wine terminology and pronunciation, to enhance the guest’s dining experience. Becomes familiar with menu descriptions and wine lists in order to discuss items appropriately with guests.
  • Arranges settings on stateroom service trays, per standards
  • Greets guests appropriately when delivering room service order, per standards. Observes all established security and guest privacy procedures when delivering to staterooms.
  • Presents both food and beverage to guests; can answer questions regarding food and beverage items and communicates information to guests per standards. Makes recommendations to entice guests while meeting management goals (KPIs).
  • Relays order to galley as required and serves courses from galley and beverages from various locations.
  • Garnishes and decorates dishes as required prior to serving.
  • Enters food and beverage orders in the point-of-sale system.
  • Observes guests to anticipate their needs and responds to any additional requests.
  • Take ownership of maintenance in Guest Corridors when appropriate.
  • Maintains cleanliness and appearance of their working area in accordance with all USPH and company standards.
  • Attends meetings, training activities, courses and all other work-related activities as required.
  • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
  • Actively follows SERV Safe responsible service of alcoholic beverages.
  • Carries dirty dishes from respective dining rooms to kitchen/galley. Wipes table tops and chairs with damp cloth. Replaces soiled table linens (when applicable) and sets tables with silverware and glassware.

 

Job Requirements

Qualifications:

  • Two-year food and/or beverage service experience, preferably in a 4- or 5-star restaurant.
  • Banquet experience preferred. 
  • Ability to distinguish soft drink varieties.
  • Knowledge of basic buffet food items. 
  • Ability to apply customer service skills, according to Royal Caribbean International’s the Royal Way, when interacting with guests and coworkers.
  • Ability to follow Ben & Jerry Ice Cream scooping and presentation procedures. 
  • Completion of high school or basic education equivalency preferred.

Language Requirements:

  • Ability to speak English clearly, distinctly, and cordially with guests.
  • Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred.
  • Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers.

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • All Island employees must be physically able to participate in emergency procedures and drills.
  • Full use and range of arms and legs s well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. 
  • Ability to lift and/or move up to 50 pounds.
  • Ability to work in a hot and humid environment while standing for long periods.

Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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