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Program Associate in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 1/11/2019

Job Snapshot

Job Description

Position Summary:
The function of the Program Analyst is to provide assistance and support to the Program Manager/Asst. Program Manager with the management of the New Generation program of Newbuilds, special projects, or revitalization and refurbishment of vessels.  Consults with internal clients in various departments (shoreside and shipboard) to gather, analyze, and report data for recommended courses of action. 
Projects assigned are typically top priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication and interaction with the Program Manager/Asst. Program Manager.  Manage all aspects of project planning, tracking, and status reporting. 

Essential Duties and Responsibilities:

  • Project coordination and support the development, tracking/monitoring and reporting of several small to medium size projects from inception to completion, ensuring on-time, on-budget delivery of project outputs.
  • Provide input on project planning methods and tool usage to project participants to standardized reporting methodologies.
  • Utilizes project management tools and techniques to develop and maintain project scope.
  • Administrates team meetings (attendees, agenda, and official minutes) and drafts communications of project status based on pre-defined templates.
  • Consults with client to ascertain and define need or problem to obtain data required for solution.
  • Conducts field analysis & recommends solutions, based on gathered insight, to include implementations of alternate methods and procedures or changes in processing methods and practices.
  • Performs vendor consultations/facilitations to monitor progress and ascertain and define any needs or problem areas and obtain solutions.
  • Develops processing methods and practices for communicating project status to extended teams and executive management.
  • Supports project teams in collection of quantitative/qualitative statistics, performs basic numerical analysis (financial, statistical).
  • Performs other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Financial Responsibilities:
Oversees creation and management of small to medium size project budgets with oversight by Managers for projects under their supervision. 
Solid understanding of accounting rules for expense and capital activities.


Job Requirements


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with little to no guidance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • B.S. degree with a concentration in Business Administration, Management Information Systems, or a closely related discipline (Management Science, Industrial Engineering). 
  • Experience: 2-5 years within a large corporation or consulting firm with 1-3 years in an office administration environment is required.  Equivalent combinations of education and experience may be considered.

Knowledge and Skills:

  • Solid written and verbal communication skills a must. Clear and precise communication at all levels of the organization essential.
  • Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management.
  • Excellent administrative, organizational and presentation skills.
  • Ability to multi-task in a fast-paced environment.
  • Ability to coherently define problems, collect data, establish facts, draw valid conclusions, and find pragmatic solutions to problems.  
  • Knowledge of or some experience with process improvement methods & techniques.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to read, analyze and interpret contracts, financial reports, legal documents, and government regulations.
  • Ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from management, co-workers, customers, vendors, shoreside and shipboard employees.
  • Software: Proficiency in MS Word, Excel, PowerPoint, Visio, and Project required. Familiarity with email, internet applications and AutoCAD system essential.
  • Internal Candidates:  Knowledge of CAR process: budget, approval, reconciliation, and reporting, AMOS, Niku, Lotus Notes Database, SQM filing system, JDE, and Essbase.

Physical Demands:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  The employee is regularly required to sit, stand, write, review and type reports, compile data, and operate a pc. The employee communicates, listens, compares variables, and assesses information. Specific vision abilities required by this job include close vision, and color vision. The employee regularly moves about the office complex, and may climb, descend, lift or move 10 pounds.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and/or moving inside/outside the office. A high noise level is possible if visiting shipboard, dry dock, newbuilding or offsite locations.  Personal protective equipment will be provided as needed in these situations.

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