People Analytics Analyst in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 8/5/2019

Job Snapshot

Job Description

Position Summary:

The Analyst, People Analytics individual is a key member of the People Analytics team, located at Royal Caribbean’s Miami headquarter office. This position will support all Human Resources functions and the business units that they work with by providing analysis and decision support. They will provide ad hoc, monthly, quarterly, and annual reports and analysis that can be utilized as the basis for making informed decisions in all businesses supported by our function.  The Analyst, People Analytics will drive insights across the employee life-cycle by developing actionable research questions tied to business needs, collecting and analyzing talent data, correlating talent data with business performance, providing actionable recommendations, and advising stakeholders using insights from research/analytics via reports and dashboards.


Career Snapshot:

  • Partner with the HR team and business leaders to help them answer strategic questions and make insightful data-driven business decisions.
  • Develop hypotheses, define actionable research questions, drive exploratory data analysis, deliver hypotheses-driven analysis, and present key finding to stakeholders in a cohesive way.
  • Use advanced statistics and tools to ensure analytics are meaningful, rigorous, and provide actionable and comprehensive insights.
  • Ensure appropriate data governance, protection, and retention of all analyses and results.
  • Create effective and easy to understand people reporting solutions (i.e. dashboards, metrics, reports) to meet business needs.
  • Synthesize workforce analyses, identify root cause(s), and develop recommendations to influence business solutions. Connect analyses to strategic issues to support a compelling argument for action.
  • Ensure data structure and infrastructure supports current and evolving people analytics needs. Investigate, evaluate and recommend solutions to meet ongoing and future needs.
  • Enable a data-driven culture within HR by using analytics and data through partnerships, thought leadership, solutions, consultation, and training; educating clients on how to leverage data to tell stories and use self-service solutions.







Job Requirements


  • BA/BS degree in engineering, data analytics, mathematics, or similar field of study.
  • 1+ years progressive work experience applying analytical methods to business problems, driving improved decision-making and outcomes; HR experience preferred.
  • Demonstrated ability to work in ambiguous situations and across organizational boundaries.
  • Exceptional customer focus and project management skills – able to interact and contract professionally with a diverse group of executives, managers, and subject matter experts.
  • Strong attention to detail and high commitment to accuracy.
  • Willingness to adapt quickly to shifting business priorities.
  • Ability to work effectively under pressure with multiple deliverables, some larger with longer time-lines and others requiring immediate attention and completion.
  • In-depth experience with Excel including pivot tables, lookups, graphing and charting functionality.


Preferred Experience:

  • Ability to organize data, design analyses, and distill insights out of structured and unstructured data.
  • Experience manipulating data (cleaning, merging, transforming, analyzing) using tools such as Microsoft Excel, SQL, R and Python.
  • Advanced skills with a range of database, analytics and visualization software and tools.
  • Experience with SAP SuccessFactors and Qualtrics
  • Experience with data visualization tools such as Tableau and Power BI.


Knowledge and Skills:

  • Possess a high degree of technical proficiency and ongoing personal development with software programs necessary for the position: Excel, Power BI, Tableau and coding languages.
  • Solid foundation in data analytics principles and methodologies.
  • Ability to work with multiple stakeholders at varying levels of management with credibility.
  • Polished presentation skills including building meaningful materials, presenting effectively to senior level clients and management, and responding to questions on-the-fly based on in-role business context and acumen.
  • Comfort with complexity, ambiguity, and change.
  • Comfort with abstract concepts and ideas as initial business needs are scoped.
  • Confidence with translating client needs into forward-thinking solutions.
  • Self-starter with self-confidence, enthusiasm, and strong customer service orientation.
  • Manages time well, correctly prioritizes tasks, and is flexible.


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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