Position Summary:
Based in Miami, FL and reporting to the Director, Product, the Sr. Manager/Manager, Product will be responsible for providing leadership over the team that defines the strategy and functionally executes a product and/or set of products, for Royal Caribbean Cruises, LTD and all associated brands (e.g, Royal Caribbean International, Celebrity Cruises, etc.). The sr. manager/manager will lead several team members, in close collaboration with business stakeholders from across the corporation, to define the vision for the entire end-to-end Guest and/or employee experience, across all digital touch points (e.g., smartphone, signage, etc.) for their specific product and/or set of digital products. In addition, this leader and her/his teams will be accountable for the successful launch of their digital products from ideation through implementation, as well as ongoing optimization.
The ideal candidate will have a deep understanding and proven track record of product management and user experience design with respect to Web, mobile and wearable technology, native application and Web engineering, as well as the ability to provide leadership towards the development of Guest- and employee-centric experiences. The ideal candidate will also have an eye toward the rapidly evolving digital landscape and provide leadership over advanced and emerging concepts, such as the impact and role of artificial intelligence in product development and the future state of the screen-less user experience, to help both educate leaders across the company, as well as inform our forward looking roadmap. The sr. manager/manager will be responsible for ensuring her/his teams adhere to (and/or aid in the creation of) the development and consistent application of product design principles, design patterns and shared code libraries to ensure efficient and scalable product development. S/he must be able to work with multiple product and project teams simultaneously, thrive in a fast-paced and dynamic environment and connect unexpected threads across disparate delivery teams.
The role will provide direct leadership over the individual contributors who bring our products to life, leading a team of 5-10 employees, contractors, freelancers and vendors as digital products and initiatives are ideated, designed, developed and executed. This leader requires the ability to direct teams that ideate and deliver high quality digital products for our Guests and employees, by both fostering and demonstrating a culture of data-driven and end-user focused product think, design and engineering and innovation.
Essential Duties and Responsibilities:
At a high-level, responsibilities for this role will include:
Financial Responsibilities
Qualifications:
Knowledge and Skills:
Product & delivery depth:
Results oriented:
Physical Demands:
Work Environment:
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