Manager, IT Delivery Transformation in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 11/15/2019

Job Snapshot

Job Description

POSITION SUMMARY:

  • As a Mgr- IT Delivery Transformation, you provide guidance, mentoring, and coaching to Delivery Leads, ScrumMasters, Product Owners, Managers, Coaches, Executives, and other Agile transformation stakeholders.
  • You'll bring to bear your experience advising organizations, leading by example and challenging the status quo to promote an environment and culture of continuous improvement, experimentation, and innovation.
  • Your excellent listening, facilitation and conflict-resolution skills will help organizations achieve their targeted business benefits and outcomes.
  • At Royal Caribbean you will find a community of like-minded individuals with a passion for Agile, Lean, XP, Kanban and any approach that brings out the best in individuals and teams.


Delivery Leads are:

  • conscientious DRIVERS
  • patient and experienced COACHES
  • effective FACILITATORS
  • diligent PROBLEM SOLVERS
  • clear COMMUNICATORS
  • know the DETAILS
  • compassionate PEOPLE LEADERS
  • In addition to the above, the leader may be responsible for a team of scrum masters, supporting the Sr. Delivery Lead with the execution of the IT Transformation Strategy, and ensuring teams are prepared for all Program Increment (PI) events.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Act as a trusted advisor to organizations when guiding them through their Lean/Agile transformation, including the use of scaling frameworks and able to help organizations identify their value stream(s). 
  • Work with senior leaders to define strategies and roadmaps for transitioning to Lean/Agile practices.
  • Manage a team of Scrum Masters
  • Define supporting structure around communicating progress across all workstreams.
  • Own the intelligent setup, maintenance, advancement and administration of all Agile toolsets.
  • Support Sr. Delivery Lead with execution of Enterprise wide Agile Transformation
  • Support the development of training and the administraton across enterprise
  • Ensure assigned Scrum and Waterfall teams are prepared for PI planning events
  • Lead the coaching activities across one-to-many functional areas.
  • Lead workshops & training sessions to educate individuals on Agile values, principles, and practices.
  • Mentor and pair with change agents within client organizations on becoming true Lean/Agile champions and creating a sustaining Agile capabilities.
  • Provide feedback and ideas to leadership on opportunities for improving our organization.



 

Job Requirements

QUALIFICATIONS:

Agile: You are familiar with SAFe (Scaled Agile Framework) and have no less than three years of practical Agile experience, and have actively held certifications such as Certified ScrumMaster®, Certified Scrum Professional®, or SAFe Agilist for three or more years. During this time you have demonstrated strong knowledge and passion for Agile within an organization that leverages the Scaled Agile Framework®.
Educated:  While your field of study may not be directly relevant, the fact that you have a Bachelor's degree (or combination of relevant education and experience) shows your commitment to self-improvement and lifelong learning.
A Coach: With more than three years of Agile coaching experience under your belt, you use a varied coaching approach to cultivate the capabilities, skills and knowledge of all Agile team members, team/program stakeholders, and senior leaders, including:
o Helping Agile teams achieve predictability an high performance when they must align to manage cross-team dependencies.
o Supporting Product Owners, Product Managers, and Business Stakeholders embrace Agile planning and requirements approaches that are focused on the incremental delivery of value to customers.
o Advising on the development of initiating and executing Agile transformation.
o Shaping Agile transformation strategies to achieve Agile at scape within large organizations.
o Engaging transformation stakeholders such as HR, Finance, and Marketing to embrace new ways of working.
A Leader: Your understanding and appreciation of servant leadership means you display behaviors that come with the key mindset shifts associated with being Agile. You demonstrate the ability to:
o Build a sense of community among all coaches assigned to an engagement.
o Sense the needs of the team and support them with the tools and resources needed to be effective as well as engaged and confident team members.

Preferred Qualifications:

  • You are a genius at pragmatic problem-solving, resolving interpersonal conflicts, and overall helping groups of people communicate effectively.
  • Once you have a clear understanding of the objective, your proactive and empowering nature make others want to follow your lead.
  • You know when to step in and lead as needed, but are also comfortable stepping back and letting the team determine the best course of action.
  • Experience with the Scaled Agile Framework® (SAFe®) and/or any other popular Agile practices and frameworks (e.g. Lean, Kanban, eXtreme Programming).
  • Technical accumen and understanding of Agile technical practices and how they operate within an Agile organization (CI, CD, XP, TDD, etc.).
  • High energy and can inspire change at all levels


WORK ENVIRONMENT:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
  • The environment includes work inside/outside the office, travel to other offices, possibly travel domestic and international, and work in shipboard functions. 

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