Manager, Identity and Access Management in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 9/1/2019

Job Snapshot

Job Description

Manager, Identity and Access Management

Great vacations begin with great employees!

Combine your experience and sense of adventure by joining our exciting team of employees in Miami, Florida. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 


Position Summary:

  • The Manager of Identity and Access Management reports to the Director of Identity & Access Management (IAM).
  • The Manager of IAM will lead a team of analysts and engineers, owning enterprise, vendors, and guests’ identities. Managing internal and external relationships as it pertains to the Royal IAM stack.
  • Leading project efforts, resources, deadlines, and metrics to support the overall IAM ROI’s.



Essential Duties and Responsibilities:

  • Supports onboarding of applications to the Identity stack;
  • Acts as intermediary and facilitator to help resolve ongoing complex technical issues;
  • Manages the daily workload, distributes assignments to associates using a KANBAN approach;
  • This includes, planning, monitoring, reviewing, and evaluate work products;
  • Manage 3rd party IAM vendors workload, ensure tasks are deliver on time and within the allotted resource hours;
  • Supports building the strategy and roadmap of the IAM Program;
  • Identify automation of manual processes to improve ROI of the program;
  • Work towards identifying and closing potential security Identity gaps within the organization (SSO, IDM, AM, PAM, Cloud IAM);
  • Manage, prepare, and respond to audit and regulatory inquires on a timely basis;
  • Provide consultation on internal projects focusing on business needs with identity management;
  • Evaluate and monitor project efforts, timelines, and task management;
  • Creates team goals and communicates what the organization and department goals are;
  • Experience coaching, mentoring, and driving high caliber employees;
  • All other duties as assigned. 



  • Ideal candidate will have 7+ years of experience working within the information security and/or identity management disciplines
  • Prior experience in leading people
  • Technical experience in Identity, systems engineering, or security engineering;
  • Strong understanding of IAM, Active Directory, Directory Services, SSO;
  • Strong oral, written communication skills
  • A university degree in the field of computer science, IT or Information Security
  • Security industry certifications are a plus




Job Requirements

Knowledge and Skills:

  • Demonstrates strong organization skills and time management.
  • Ability to manage multiple tasks / projects while ensuring deadlines are met.
  • Knowledge and experience with Active Directory, LDAP, DB, UNIX/Linux, AWS IAM.
  • Experience with Web Access Management Single Sign On tools: SecureAuth, Siteminder, PingAccess, PingFederate, ForgeRock, OKTA, or Azure.
  • Integration experience with SAML, OpenID Connect, Oauth.
  • Integration experience with Multi Factor Authentication.
  • User directories: Understanding of LDAP, Virtual Directory Services, Directory Services, and Active Directory.
  • Experienced with PAM, IGA, DS, SIEM.
  • Experience with PCI and SOX audits.
  • Exceptionally self-motivated, effective multi-tasking, and thrives in a small team environment.
  • Possess excellent analytical, evaluative, and problem-solving abilities.
  • Good understanding of ABAC methodologies.
  • Understanding of Identity and Access Management principles and processes.
  • Possess excellent written and oral communication skills including the ability to articulate requirements to both technical and non-technical audiences.
  • Good interpersonal skills.




Join our team as Manager, Identity and Access Management . Once you apply, it will take you 10-15 mins to complete our application, which will help us better qualify your candidacy. 


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.


Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees!


RCL is an Equal Employment Opportunity employer.

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