Director of Hotel Maintenance & Refurbishment in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 8/24/2019

Job Snapshot

Job Description

Position Summary:

This position is responsible for developing and implementing long term strategies to address our aging fleet’s life-cycle and obsolescence issues, at the same time maximizing the availability of the key technical systems while minimizing the financial replacement and maintenance costs.

This position will be managing a group of technical managers, and developing tools and processes to standardize the way of working across the fleet. Includes condition surveys, capital projects planning, communication with the brands¿ leadership, transparency and fiscal responsibility in everything the group does.

Technical responsibilities include but are not limited to laundries, galley equipment, recreational water facilities, marquee attractions and general public health compliance.

Essential Duties and Responsibilities:

  1. Leads all hotel technical projects from inception to completion, ensuring on time, on budget delivery of project outputs by working closely with shipboard Executive Committees, and brand leadership to ensure flawless project execution.
  2. Develops & implements long term strategies, goals & plans as to the maintenance of our key systems for the fleet that falls under Accommodations Maintenance
  3. Develops and manages condition reviews & processes, for all key systems onboard our ships along with the Travelling Hotel Maintenance Managers, onboard Hotel Maintenance Managers and the shore side Technical managers.
  4. Analysis and monitoring of AVO (IssuTrax/ HOTSOS) system & trends related to technical deficiencies within the fleet .
  5. Identifies metrics to measure the performance of each technical system, this includes tracking these metrics and reporting on the metrics and status of the systems on a regular basis to management.
  6. Research & development for obsolete technologies with alternative solutions, develops cost benefit analysis.
  7. Implements and manages matrix of critical spare part inventory for the fleet by class vessel as well as for all new build vessels.
  8. Assess shipboard technical crew skill set in each of the field required, develops training programs and certifications in conjunction with our hiring partners and HR department and implement as required in view of ensuring proper & efficient repair methods are used.
  9. Builds effective Riding Crew Teams and manages their skill sets
  10. Works closely with new build to ensure flawless communication,  introduction and execution of projects with our shipboard teams. These projects include ones driven by refurbishment, dry dock or the launch of new vessels.
  11. Supports the fleet with day to day technical support, emergencies and projects implementation as required

Job Requirements


  • Bachelor degree from accredited school in Marine Engineering required, with a concentration in Project Management and / or Industrial Engineering or equivalent experience required.
  • 7 years of experience in a managerial position with multiple units and / or large complex projects.
  • Relevant experience as Marine/Mechanical Engineer is a must, with a shipping company, classification society or similar.
  • Previous experience as Hotel Maintenance Manager/ Chief Engineer preferred.
  • 30% travel

Knowledge and Skills:

  • Must be well versed in areas of Maritime engineering and be familiar with various operating systems onboard (HVAC, Electrical, Mechanical, Engine etc)
  • Strong oral and written communication skills as well as very strong negotiating, and persuasive abilities. Conflict resolution skills.
  • Demonstrated ability to handle fast paced decision making and crisis management.
  • Strong analytical, problem solving and logistical thinking abilities.
  • Strong working knowledge of regulations governing the Marine industry under IMO, such as ,Lloyds, ISM, SOLAS / DNV, USPH, and understand how to access information when required.
  • Proficiency in Excel, MS Word, MS Project or equivalent, PowerPoint, AMOS required
  • Stellar financial acumen

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office.**************************************************************************************

**************************************************************************************It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.



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