Analyst, Business in Miramar, FL at Royal Caribbean Cruises Ltd.

Date Posted: 1/14/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Miramar, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/14/2020

Job Description

Position Summary:

Analyzes evolving business issues to determine operational impact and formulates recommendations.  Designs and implements new policies, processes, and procedures based on recommendations.  Analyzes operating procedures to devise most efficient methods of accomplishing work.  Serves as department liaison with internal departments, representing the interests of the department and formulating mutually beneficial solutions for process issues.

Essential Duties And Responsibilities:

  • Analyzes work related procedures and challenges such as organizational changes, communications, information flow and cost analysis; also gathers information and data related to the problem
  • Analyzes data, considers available solutions or alternate methods of proceeding and prepares recommendations for implementation of new systems, policies, procedures, or processes
  • Conducts operational effectiveness reviews and confers with personnel to ensure that newly implemented processes and systems are functioning as designed
  • Analyzes interdepartmental issues with the goal of improving operational efficiencies and optimizing processes
  • Communicates emerging business developments to the department
  • Periodically evaluates and enhances the department's operational tools for maximum benefit
  • Defines guidelines and parameters for evaluating the appropriateness of policy flexibility and problem resolution

Job Requirements

Qualifications:

  • Bachelors degree (B.A.) in an analytical or business discipline from a four year college or university
  • 2 - 4 years related experience and/or training required; or equivalent combination of education and experience. 
  • MBA preferred. 
  • Previous cruise line or travel industry experience preferred.

Knowledge and Skills:

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. 
  • Ability to write reports, business correspondence, and procedure manuals. 
  • Ability to effectively present information and respond to questions from senior management, groups of managers, employees, clients, customers, and the general public. 
  • Ability to respond to common inquiries or complaints from customers or members of the business community.
  • Ability to work, interact, and communicate with external / internal customers at all levels. 
  • Ability to build and maintain successful business relationships throughout the department and the company as a whole.
  • Ability to work with mathematical concepts such as probability and statistical inference. 
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  Strong ability to conduct quantitative analysis.
  • Ability to solve complex problems and deal with a large number of variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, mathematical, diagram, or schedule form.
  • Superior decision making skills required, including the ability to think critically and use independent judgment.
  • Microsoft Word, Excel, Access, PowerPoint, Project, BRIO, and Lotus Notes required.  Familiarity with  AS400 or equivalent reservations system preferred

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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