Account Executive, National Accounts in Miami, FL at Royal Caribbean Cruises Ltd.

Date Posted: 7/10/2019

Job Snapshot

  • Employee Type:
  • Location:
    Miami, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Position Summary:

The National Accounts Account Executive is responsible for working with their designated National Account Managers on their assigned accounts, specifically focusing on the execution of marketing plans and sales tactics that meet or exceed corporate growth targets.
Independently maintains relationships with C&D level personnel at assigned accounts, as well as internal key customers, specifically Revenue, Marketing, Sales, Trade Support & Service, and Operations. 

Essential Duties and Responsibilities:

  • In conjunction with the Manager, National Accounts, executes revenue generating Marketing and Sales activities and tactics within assigned account portfolio.
  • Communicate and liaise with Revenue, Marketing, Trade Support &
  • Service, and Operations for support of overall account base and marketing programs.
  • Build and maintain relationships with C&D level personnel within assigned account portfolio.
  • Responsible for the ongoing ¿Return on Investment¿ (ROI) reporting of marketing activities,  targeted sales, and pricing compliance as well as guidance reporting on ¿opportunity¿ accounts within each National Account partner.
  • Ensure proper execution of National Account field sales communication plan, which may include:  Lotus Notes invitations for targeted sales, monthly e-mail communication on upcoming account activities, attendance on regional conference calls, updating of the National Account portal, and other effective communication techniques that may be determined by the National Account team.
  • Execute, in conjunction with National Account Manager and Sales Training
  • Personnel, training programs that broaden the knowledge and skills of national travel organizations front-line agents and key personnel.
  • Process and confirm payment of invoices for approved Cooperative
  • Marketing programs within the quarter they were executed.
  • Maintain inventory of promotional items for each assigned National Account partner.
  • Responsible for travel 10-20% of the time to attend conference, trade shows, ship inspections and Seminars at Sea and to assist with sales calls and call center visits.


Job Requirements


  • Education: Bachelors Degree from an accredited College or University preferably in a related field.
  • Experience: 1-2 years experience in Sales and/or Marketing or a combination of education and years of experience.
  • Excellent written and verbal communication skills a must.
  • Software: Proficiency in MS Word, Excel, PowerPoint, WebEx essential.
    Strong presentation skills required.
  • Familiarity with AS/400, BRIO system, and Lotus Notes preferred.
  • Solid written and verbal communication skills a must. Clear and precise communication at all levels of the organization essential.
  • Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management.
  • Excellent organizational and presentation skills.
  • Ability to multi-task and be flexible in a fast-paced environment.
    Detail oriented.
  • Ability to clearly and effectively present information to top management, public groups, and/or accounts.
  • Software: Proficiency in MS Word, Excel, PowerPoint, WebEx essential.
  • Language requirements: For the AE that supports Canada, English (mandatory) and French preferred

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Stay Connected!

If you’re interested in career opportunities, but not ready to apply, join our Talent Network to stay connected to us and receive updates on the latest job opportunities and company news.